Over 200 experts from Ukraine, Poland, Germany and the Russian Federation are taking part in the international scientific conference on democratic standards of management and public administration, which opened in Lviv (West Ukraine) on Friday.
According to Volodymyr Zahorskyi, director of Lviv's regional institute of state management to the National Academy of Public Administration under the President of Ukraine, the meeting will work out standards for implementation of democratic processes in the training of civil servants. Future experts must work on the principles of democratic values, being guided by up-to-date technologies in achievement of European standards.
Particularly, it is said that a civil servant and a local executive officer are representatives of the state, working for the sake of providing services. Ukraine lacks an effective procedure of providing high-quality management services, and actually an official does a favor to a citizen when settles his problems, Zahorskyi noted. He emphasized that a civil servant must in the first place meet citizens' demands through granting high-quality services to them.